OPS-01

OPERATING MODEL · GENERAL ARRANGEMENT

DALOSTECH-WEB

Minimal systems.
Maximal leverage.

A1 · Drawing brief

We design, build, and operate software systems scoped to what your organization needs. This lowers the time, effort, and cost to run them, and improves security and privacy. Critical systems stay under your direct ownership, and managed services are used where they fit.

B5 Operating model

A9 · Client typology
TagClassOutcome sought
CT-001Modernizing critical systemsLower cost and effort to run; stronger security.
CT-002Outgrowing fragile infrastructureCost stays controlled as the system grows.
CT-003Cost or data-residency pressureLower spend; data kept under your control.
B1 · Principles · parts list
PartConstraintState
P-01OwnedDirect
P-02ReducedBounded
P-03PredictableDesigned-in
P-04DocumentedRehearsed
B5 · Operating model · process flow
Phase 01

Design the system, then the tools

A focused set of dependable tools is easier to operate than a chain of overlapping services.

Phase 02

Control cost by design

Cost stays controlled when dependencies, runbooks, and ownership remain intentionally small.

Phase 03

Secure through clarity

Security improves when boundaries are clear and integrations are deliberate.

Phase 04

Keep ownership explicit

From deployment through recovery, responsibilities stay documented and accountable.

B9 · Operating manifest
~/operating-model.yaml · bash
# Ownership matched to requirement

critical_systems:
  ownership: direct
managed_services:
  usage: where they fit
outcomes:
  time:     reduced
  effort:   reduced
  cost:     reduced     # operated
  security: improved
  privacy:  improved

# Critical systems owned directly.
$ checksum · 7af3 · validated 2026-05-12
C1 · Engagements · bill of materials
PartTrackScaleFit
E-01
Advisory
1:1 · fixed scope
Architecture and dependency review with a practical simplification plan. You own the roadmap; we provide the analysis.
  • Architecture and dependency review
  • Cost and security baseline
  • Own-vs-managed assessment per capability
  • Prioritized simplification roadmap
E-02
Build + Operate
1:N · monthly retainer
Delivery and operations partnership with explicit ownership standards. The system, code, and accounts stay yours; we operate and maintain them.
  • Build and release support
  • Operated services that replace metered SaaS where they cost less, such as email on your own domains
  • Observability, alerting, and runbooks
E-03
Custom Scope
custom · per outcome
Targeted migration, hardening, or cost reduction for high-pressure systems.
  • Migration from costly dependencies
  • Security and platform hardening
  • Performance and cost optimization
C9 · Dimension
D5 · Products

We design, build, and operate our own products with the same standards we bring to client work. Espalier is a self-hosted, Studio-class visual site builder on the GrapesJS open-source core, available now. Undercurrent is in development.

E1 Have us deploy and operate it

D9 · Espalier · service
RefServiceScope
ES-01DeployStood up self-hosted on your own infrastructure.
ES-02OperateUpgrades, backups, and support under clear ownership.
ES-03ExtendCustom blocks, data sources, and publishing flows.
E1 · Intake · submittal

Submittal checklist

  • Business goals and success criteria
  • Current reliability, security, or delivery pain
  • Budget range and timing constraints
  • Current architecture and major dependencies
  • Compliance, security, or data-residency requirements
$ mailto [email protected] \
    --subject "Service Inquiry | DalosTech"
D1 · General notes REF · CALLOUTS ABOVE

General notes

  1. 1

    Q1 · Third-party and managed services

    Managed and SaaS services are used wherever they fit, when they lower cost or reduce what you operate. Critical systems stay under direct ownership, and service dependencies are kept off the critical path.

  2. 2

    Q2 · Owning the critical path

    The systems that keep your product running are operated by your team, or by us under documented ownership. You always know who is responsible and how to recover, even without us.

  3. 3

    Q3 · What we need to start

    Your goals, timeline, budget range, and the problems you want solved. That becomes a practical starting plan.

  4. 4

    Q4 · Working with existing infrastructure

    Staged improvements strengthen existing systems and simplify them safely over time.

  5. 5

    Q5 · Lower operating cost

    Capabilities usually bought as metered SaaS, priced per seat, message, or request, can run on infrastructure we operate at much lower cost. Email on your own domains is one example. The same approach applies to other services where it fits your setup.

  6. 6

    Thesis · Clear ownership

    Clear ownership comes first. Fewer moving parts, explicit boundaries, and standards that stay with the product.

  7. 7

    Thesis · Fit to requirement

    Critical systems are owned and operated directly. Managed services are used where they fit. Every choice is made to improve your outcomes: time, effort, cost, security, and privacy.

  8. 8

    Operating posture

    We operate our own products, including Espalier and Undercurrent, and apply the same standards to client systems. Critical systems stay under your control, and third-party or operated services are used where they fit, with documented boundaries and fallbacks.