Terms

Last updated 2026-05-12

Plain-language summary of engagement terms. Signed agreements define final commercial and legal terms.

1. § 1.0

   Scope and deliverables

   Each engagement defines in-scope systems, deliverables, support boundaries, and explicit out-of-scope responsibilities.

2. § 2.0

   Fees and billing

   Pricing model, payment schedule, and invoicing terms are documented in the governing agreement.

3. § 3.0

   Ownership and access

   Ownership, access rights, and handoff expectations are defined per engagement to keep operations clear.

4. § 4.0

   Support and incident response

   Support windows, response expectations, and incident communication channels are agreed in writing before delivery.

5. § 5.0

   Legal terms

   Warranty, liability, and dispute terms are governed by the signed master agreement or statement of work. Legal questions go to [email protected].